Case Management

Living with HIV or AIDS and thinking about how to approach and get care can be daunting. Open Door’s Medical Case Managers are the link for people impacted by HIV/AIDS to the services and resources they need. The role of Medical Case Managers is to work with clients to help them optimize their health and create an environment at home that will maximize their opportunities to maintain physical, mental, and emotional well being. To accomplish this, Case Managers engage clients in medical care and help guide and steer them through the medical and social services they require. Their initial interviews help to identify the physical, psychological, financial, emotional and social needs of the client. The continuing relationship they maintain with most clients helps them to identify the changes in clients’ needs and to identify the resources required to ensure clients are getting the best care and services available. In many cases, Medical Case Managers are clients’ most visible and active link to Open Door.

Services offered by Medical Case Managers include:

  • Bilingual Medical Case Managers who are Hispanic and culturally competent;
  • Identification and enrollment in all entitlements for which they are eligible;
  • Clear descriptions and explanations of their medical care and medicines;
  • Checks to ensure clients are compliant with their medical regimen and taking care of themselves;
  • Help identifying and applying for Patient Assistance Programs to help pay for the medicines they need for treatment of any medical condition including HIV;
  • Providing initial assessments to determine whether emotional or mental health issues require counseling and/or therapy and consequently providing referrals to Open Door’s Behavioral Health Department when appropriate;
  • In-home visits when necessary;
  • Assistance with and/or referrals to outside resources when clients require transportation, food, housing, furnishings or other help.

At Open Door clients can access services without judgment or prejudice. Race/ethnicity, immigration status, socioeconomic status, sexual orientation, gender identity, or past/current drug use are not an issue.

Please call us for an appointment.

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Upcoming Events

  1. AIDS Run/Walk with Team Open Door

    October 1 @ 7:30 am - 10:30 am
  2. Client Fall Bowling Party

    October 1 @ 1:30 pm - 3:30 pm
  3. Open Door Client Holiday Party

    December 9 @ 3:00 pm - 7:00 pm
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